Responsible Gaming Policy

At neoz.games, we see online casino games as a positive way for adults to have fun. However, we are also aware of the gaming issues that some players might experience. That is why we support responsible gaming and work to raise awareness about, prevent, and address such problems.

Our goal for neoz.games’s Responsible Gaming Policy is to reduce the negative effects of gaming-related issues and to encourage responsible play.

It is our responsibility to help ensure you have an enjoyable experience. We also take precautions to help protect you from the social and financial harms that can be associated with gaming.

Please use the tools and information on this page to play responsibly.

Safe Measures to Play in a Fun and Responsible Manner

We encourage you to play neoz.games’s casino games safely and responsibly. Safe gameplay is when you:

• Decide how long you play and how much you deposit, without internal or external pressure to deposit a certain amount.
• Have a fun and immersive gaming experience.
• Play your favorite games in a balanced way (in moderation), not excessively.
• Do not use games as an escape from work, family, or other responsibilities in life.
• Stop playing when you are not in control of your activities or do not feel okay.
• Do not play if you are over-drinking or under the influence of other substances.

Do You Have a Problem? Use These Questions to Find Out

Are you showing signs of gaming problems or addiction? Consider the questions below:

• Do you play casino games online for a long time alone?
• Do people complain about your gaming?
• Do you spend more time playing casino games than working or taking care of other important responsibilities?
• Do you feel like you do not want to spend money earned from gaming on anything else?
• Do you play casino games mostly because of disappointments, arguments, a bad day, frustrations, or similar reasons?
• Do you lie about the amount of money used in gaming to people close to you, such as friends or a spouse?
• Do you steal, borrow, or lie to keep gaming?
• Has gaming made you less focused on or interested in your family, friends, or other things you enjoy?
• What do you do when you run out of money while gaming?
• Do you feel down and want to play casino games again?
• Do you keep gaming until you lose all your money?
• Do you feel like you have to win your money back quickly when you lose?
• Does gaming make you sad or even suicidal?

If you answered yes to most of these questions, there is a high chance you may have a gaming-related issue. Thankfully, there are support groups that can help you recover. You can find more information in the next section.

Support Groups to Help with Gaming Issues

Below are organizations dedicated to helping people recover from gaming problems. They offer important advice and assistance. Please consider contacting one of the following support groups:

NCPG

Offers a range of services that connect callers with local resources for gaming addiction. They provide confidential support and can assist with treatment options, financial counseling, and more. ncpgambling.org

Gam-Anon

Provides support specifically for the families and loved ones of people with gambling problems. They offer meetings and resources to help individuals deal with the impacts of gambling issues within the family. gam-anon.org

SMART Recovery

Offers a science-based recovery program for gaming and other addictive behaviours. They provide self-help meetings both online and in person, focused on empowering individuals to manage addictive behaviours. smartrecovery.org

No Underage Gaming

You must be at least 21 years old to create an account on neoz.games, and we enforce this requirement with no exceptions.